Frequently Asked Questions

Should I make an appointment to discuss my memorial needs?

No appointment is necessary. Our office and showroom is open Monday thru Thursday from 10am to 4:30pm and Friday from 10am to 3pm.

Early morning, evening, and Saturday appointments are available if these times are not convenient. We also offer home visits.

Should I bring the cemetery deed with me?

While helpful, it is not needed. We can obtain the necessary information that we need for your memorial from the cemetery.

How much does a memorial cost?

Headstones range in price depending on color, design, size, cemetery rules, and cemetery fees. We will provide you with a no-obligation quote for you. The best way to find the price would be to get in touch with us so we can provide you a range or exact quote.

After purchasing my memorial, do I need to contact the cemetery?

Luminella Memorials will take care of all the arrangements for you. We will contact the cemetery and confirm any special requirements to install your memorial.

Will I be able to preview the memorial prior to completion?

After your consultation and selection of the memorial, we will prepare a drawing for your approval. This allows you to see your precise design choice and lettering on paper prior to any engraving being completed. We can always make changes until you sign for your approval.

How long does it take to make my monument or marker?

Typically, it takes around 4 months from the final design approval. This can vary depending on color, size, and design. Foundations often cannot be poured when the ground is frozen. This may delay the installation of the monument or marker. Luminella Memorials will order the approved monuments so they can be installed once the weather allows.

How long does it take for engraving work to be completed?

Cemetery lettering, because it is done outdoors, can be delayed by bad weather. For this reason we say it may take from ten to fifteen weeks to be completed.

Can we select any type of memorial or marker?

That may depend on the cemetery your family uses. Some have requirements on the size and style you may use. Our Memorial Specialists are familiar with the requirements of many of the surrounding area cemeteries. We will contact the cemetery to verify any requirements.

I do not live in state, can I still order a memorial?

Yes, our Memorial Specialists will help guide you through design options over the phone and email. We recommend looking through our gallery to see if you like a particular design or color to help navigate the options.